OVERVIEW
Found in 1966, Pentair is leading in clean water solutions based in United Stated and covering over 22 countries with branches of 50 plus. From residential and business solutions that help people move, improve and enjoy their water, to sustainable innovations and applications, Pentair makes the most of life’s essential resources.
PAINPOINT
Pentair is working to develop new solutions and technologies for more industries and peoples, delivering the ideal product and results for industrial applications around the world. To reach out more areas, a cost-effective, stable and easy-connecting unified communication solution is needed to ensure business connection without delay, while the old one is failed to meet the need.
SOLUTION
Blue Speedy helps to find the right fit in 3CX, an unified communication solution based on SIP open-standard and WebRTC technology, allowing the team to share and keep connected inside one platform in anywhere. Employees can use it as a phone when they are outside the office, at the same time, text their colleagues inside 3CX, helping them more easy to carry out businesses aroud the world.
3CX offers a full-featured call center solution with dynamic call queues, reporting, wallboards and CRM integration. As their businesses growing, the features can be extended easily. So they can just pay what they need, saving the budget to support plan in long term.
RESULT
With all sorts of features inside one, pentair can explore more opportunities in larger range and ignore the constraint of long-distance cooperation. friendly-use design makes it easy to operate for employees, reducing the time spending on training. And some customized functions provide staffs more options to set up their own calling rules, image, language, etc. As a long-term relationship between us, Blue Speedy will always provides solutions according pressing needs of Pentair.
IT Manager from PENTAIR:
“Fantastic cooperation with Blue Speedy! Their standard service process is the reason why we choose them.”